Last Updated: January 2025

Introduction

KrielTech (“we”, “us”, or “our”) is committed to protecting your privacy and personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Purchase history and transaction details
• Website usage data and cookies
• Communication preferences

How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Sending promotional materials and newsletters (with your consent)
• Improving our products and services
• Complying with legal obligations
• Preventing fraud and ensuring security

Your Rights Under POPIA

You have the right to:

• Access your personal information
• Correct or update your personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

Information Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet is 100% secure.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Kriel Technology Group (Pty) Ltd t/a KrielTech

c/o Futura Fin Service

Bloemfontein, 9301

Email: info@krieltech.com

Phone: +27 61 467 7291

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.